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Terms of Service
Last updated: January 31, 2025

Welcome to Sales Scribe. These Terms of Service ("Terms") govern your access to and use of our service. By accessing or using Sales Scribe, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our service.

1. Acceptance of Terms

By creating an account or using Sales Scribe, you agree to these Terms and our Privacy Policy. If you are using Sales Scribe on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Service

Sales Scribe is an AI-powered email enhancement tool designed to help users improve the quality of their cold email outreach. Our service provides analysis, suggestions, and improvements to email content with an emphasis on quality over quantity. We are an educational tool, not an automation or mass-mailing platform.

3. User Accounts

Registration

To use certain features of Sales Scribe, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Account Termination

You may terminate your account at any time by contacting us. We reserve the right to suspend or terminate your account if you violate these Terms or engage in conduct that we determine, in our sole discretion, to be harmful to other users, us, or third parties.

4. Acceptable Use Policy

You agree not to use Sales Scribe to:

  • Send spam, unsolicited bulk messages, or violate anti-spam laws (CAN-SPAM, GDPR, etc.)
  • Engage in fraudulent, misleading, or deceptive practices
  • Harass, abuse, or harm another person or entity
  • Violate any applicable laws or regulations
  • Infringe upon the intellectual property rights of others
  • Transmit malware, viruses, or any other harmful code
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the service or servers
  • Use the service for any illegal or unauthorized purpose

Sales Scribe promotes quality over quantity in email outreach. We expect users to practice ethical, permission-based marketing and to respect recipient preferences.

5. Intellectual Property Rights

Our Property

Sales Scribe and its original content, features, and functionality are owned by Sales Scribe and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Content

You retain ownership of any content you submit to Sales Scribe. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify, and display such content solely for the purpose of providing and improving our service.

AI-Generated Content

Content generated or enhanced by our AI features is provided to you for your use. While we assist in creating this content, you are solely responsible for reviewing and approving any content before using it in your communications.

6. Payment Terms

Fees and Billing

Certain features of Sales Scribe may require payment. All fees are stated in U.S. dollars and are non-refundable except as required by law or as explicitly stated in these Terms.

Token System

Our service may use a token-based credit system. Tokens are consumed when you use certain AI-powered features. Token balances do not expire as long as your account remains active.

Payment Processing

Payments are processed by third-party payment processors. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge your payment method for the applicable fees.

7. Service Availability and Modifications

We strive to provide reliable service, but we do not guarantee that Sales Scribe will be available at all times or that it will be error-free. We reserve the right to modify, suspend, or discontinue the service (or any part thereof) at any time with or without notice.

8. Disclaimer of Warranties

SALES SCRIBE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SALES SCRIBE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of or inability to access or use the service
  • Any conduct or content of any third party on the service
  • Any content obtained from the service
  • Unauthorized access, use, or alteration of your transmissions or content

IN NO EVENT SHALL OUR AGGREGATE LIABILITY EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

10. Indemnification

You agree to indemnify, defend, and hold harmless Sales Scribe and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the service, your violation of these Terms, or your violation of any rights of another.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms or the service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in any court of competent jurisdiction.

12. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the effective date of the changes. Your continued use of Sales Scribe after such modifications constitutes your acceptance of the updated Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sales Scribe regarding the use of the service and supersede all prior agreements and understandings, whether written or oral.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Email: placiditygroupllc@gmail.com