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Privacy Policy
Last updated: January 31, 2025

Sales Scribe ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Account Information

When you create an account, we collect information such as your name, email address, and authentication credentials. If you choose to sign up using third-party services (such as Google), we receive basic profile information from those services.

Usage Data

We automatically collect certain information about your device and how you interact with our service, including IP address, browser type, operating system, referring URLs, and pages visited.

Content You Provide

When you use our AI-powered email enhancement features, we process the content you provide, including email drafts and recipient information, to deliver our service.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our service
  • Process your requests and transactions
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns and optimize user experience
  • Detect, prevent, and address technical issues and security vulnerabilities
  • Comply with legal obligations

3. Information Sharing and Disclosure

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, email delivery, and customer service. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), or to protect the rights, property, or safety of Sales Scribe, our users, or others.

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any such change in ownership or control of your personal information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to certain exceptions
  • Opt-out: Unsubscribe from marketing communications by following the instructions in those messages

To exercise these rights, please contact us at placiditygroupllc@gmail.com.

7. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

9. Analytics and Cookies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: placiditygroupllc@gmail.com